01 · Resources
Business process automation and bots with n8n
21 articles
Choose and price7 min
WhatsApp and website bots: saving time or wasting it
A bot saves time when the request is frequent, simple and its answer already exists; it wastes time as soon as it blocks the way to a person. Where it helps, where it costs, and what changed on WhatsApp in 2026.
Practical guide9 min
WhatsApp Business chatbot: what Meta allows and charges for
A WhatsApp bot answers your customers where they already write, but it lives under Meta's rules. The 24-hour window, message templates, replies billed again since 1 October 2026 and restrictions on AI: what to know before you plug one in.
Practical guide7 min
Management rituals: the rhythm that keeps the loop turning
A dashboard nobody reads on a fixed schedule steers nothing. Management rituals give the company its rhythm: a glance every morning, a short review every week, a check-in every month, a direction every quarter, prepared by automations rather than by hand.
Understand8 min
Connecting your business tools: enter data only once
A company runs dozens of software tools that do not talk to each other, and its teams act as the cables between them. Connecting your tools means entering information once and letting it flow: source of truth, APIs, automation, and what MCP changes for AI.
Understand8 min
Business bottlenecks: how to find one and free it
A quote waiting for a signature, a single person who knows how: the bottleneck sets the pace for the whole company. How to spot it, why speeding up elsewhere achieves nothing, and how automation clears it without taking the decision away.
Practical guide8 min
Dashboards and KPIs: defining them with leadership
A useful dashboard does not compile everything that can be measured: it shows where work is waiting and where a decision is needed. How to choose your KPIs with leadership, feed them without data entry, and stop them turning into surveillance of people.
Understand9 min
Running your company as a system, not in reaction
Most companies move forward in reaction: a customer chases, someone searches, things get fixed. Thinking of the organisation as a system of loops shifts the effort: automations relay information, a dashboard shows where it piles up, and people keep the judgement.
Practical guide9 min
From signed quote to paid invoice, without retyping
Between sales and accounting, the same deal is often entered three times: in the CRM, in the quote, in the invoice. The flow that carries it from one tool to the next, from online signature to payment, with Twenty, Dolibarr or Odoo, and what an electronic signature is worth.
Practical guide10 min
10 automations for a 50-person company
Ten flows that take copy-and-paste off a team of 20 to 500 people, from the incoming enquiry to the unpaid invoice reminder. For each one: what it prevents, what stays human, and the step where AI helps, when it helps.