Logistics and transport

Logistics and transport: faster quotes and customers informed without a call

A quote request is often won on response speed, and a customer with no news about a shipment calls. We automate request intake, tracking updates and the exchanges between your tools.

Automation

n8n automation, with or without AI: less manual re-keying

From €2,400

excl. VAT · the base: a first process in production, then monitoring and fixes at €350/month, 3 months minimum; the next processes are priced to your situation

2 weeks, then ongoing

What gets stuck

Quotes left waiting

Requests arrive by email, form and phone, in different formats. By the time they are reformatted, the customer has chosen someone else.

Customers who call to find out

“Where is my shipment?”: every call like this takes time from a team that has none to spare.

Tools that do not talk

Transport software, spreadsheet, accounting, CRM: the same information is typed three times.

What can be automated

  • Quote requests are read and reformatted, ready to price.
  • Customers receive the steps of their shipment without having to call.
  • An assistant answers simple questions, on the website or in messaging apps, and hands over to the team.
  • Existing tools exchange their data, with no double entry.

Where we start

  1. Diagnosis

    We follow one request end to end and count the retyping.

  2. Request intake

    Quotes arrive in one place, in one format.

  3. Customer updates

    Automatic messages at key steps, and an assistant for simple questions.

  4. Connections

    Your tools exchange their data, with an alert when a connection breaks.

Frequently asked questions

Do we need to change our transport software?

No. We start from what you use and connect what can be connected.

Does the assistant answer instead of the team?

Only simple questions, with answers drawn from your data. Everything else goes to a human.

Other sectors

Real estate

Agencies, developers and property managers: qualified requests, followed up to signature, in every language your buyers speak.

Accounting and law firms

Accounting firms, fiduciaries and law firms: less data entry, documents read by AI and requests that reach the right partner.

Industry

Manufacturers and industrial subcontractors: quote requests measured, sorted and followed up, and sales staff who no longer retype anything.

Hospitality and tourism

Hotels, residences and tourist activities: more direct bookings, reviews kept up to date and guests served in their language.

n8n automation, with or without AI: less manual re-keying

We first check in 20 minutes what gets stuck for you, and where to start.

WhatsApp