AI agents
Telegram or WhatsApp business bot
An ordering, data-entry, support or alert channel up and running in one week, connected to your CRM or your database.
Who it is for
- Field teams entering data from their phone: expenses, readings, requests.
- A customer service answering the same questions on WhatsApp.
- A management team that wants its alerts where it already reads its messages.
What you receive
- Telegram or WhatsApp Cloud API bot configured and verified.
- Connection to your CRM or database: every exchange leaves a record.
- Entry or answer scenarios, human validation on the steps that matter.
- Optional AI answers, from your knowledge base.
- Conversation dashboard.
- Documentation.
How it goes
01
Scoping
The three scenarios that matter, and what must end up in which tool.
02
Build
Bot, connections, scenarios; test with two or three real users.
03
Go-live
Opening to the team, conversation follow-up, adjustments.
What we have already done
Our expense-entry agent has run on Telegram in production since July 2026: photo of the receipt, extraction, human validation, entry into the books. This site’s WhatsApp Cloud API webhook is in production.
What it costs to run
A bot without AI costs only its hosting. With AI answers, every message is measured and capped; personal data never leaves without an agreed frame.
Frequently asked questions
Telegram or WhatsApp?
Telegram for internal use: simple, no platform fees, reliable. WhatsApp Cloud API for your customers, with Meta’s constraints: dedicated number, message templates.
Does the bot replace a person?
It replaces entry and sorting, not judgement. The steps that commit you stay validated by a human, with one button.
What about compliance?
Exchanges are logged, personal data is masked in logs, and consent is handled on the WhatsApp side as Meta requires.